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Everything you need to know about Custie
Custie is an online platform that connects pet owners with vetted pet care provider for services like pet sitting, dog walking, grooming, and more. It's essentially a marketplace where "pet parents" can easily find and book trusted pet care services in their area.
It's simple: Pet owners sign up for a free account, then can search or browse for pet service providers (such as sitters, walkers, groomers, etc.). Once they find a provider that fits their needs, they can book and pay for the service through the Custie platform. All communication, scheduling, and payments are handled securely through Stripe, and users receive real-time updates (for example, updates during a pet's walk or stay).
Yes. Every provider on Custie is thoroughly vetted and background-checked before being allowed on the platform. We verify identities, conduct background checks, and review qualifications to ensure that all pet caregivers meet our safety and quality standards. Our goal is to provide a safe, trustworthy experience for pet owners, so you can have peace of mind when booking through Custie.
Similar to how delivery services initially featured restaurants before formal partnerships, Custie includes select trusted local pet businesses even before they've officially joined our platform. When you see such businesses listed, we encourage you to call and book through Custie. Booking this way helps us identify and build relationships with the most trusted pet care provider businesses in your community. By doing so, you're actively helping Custie foster a network of reliable, high-quality pet services for everyone to benefit from.